We at RoRo (eu.lulladoll.com) are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it and the conditions under which we may disclose it to others.
We are RoRo, an Icelandic company and the creators and designers of the Lulla doll, a sleep companion for preemies, babies and toddlers. Our aim is to help children sleep better and longer and improve the wellbeing of families.
For international orders outside the United States, Canada and Mexico, our registered address and contact information is:
Tel: (00 354) 771 8886
Note: Returns are not received at the above addresses; if you intend to return the doll please contact us and we will assist you.
We obtain information about you when you use our website, for example when you contact us about products and services or if you register to receive our newsletter.
When you purchase a product at the RoRo / Lulladoll online store, we ask only for the information necessary to process your order properly. These include contact information such as name, address, telephone number and e-mail address - and any account or credit card information necessary for completing your payment.
RoRo will only pass information on to the shipping/delivery company to enable it to deliver the goods to its destination. No sensitive information will be passed on.
To make full use of the online shopping and personalized features on eu.lulladoll.com, your computer, tablet or mobile phone will need to accept cookies as we can only provide you with certain personalized features of this website by using them. By accepting cookies we can better personalize your use of the website and provide you with information more relevant to your needs, for example blogs relating to sleep solutions, user experience of the Lulla doll and other relevant material you may find interesting. We also use the data to operate effectively and provide you with the best experiences with our website and products. You provide some of this data directly, such as when registering to our newsletter post list or when purchasing online. Other information we collect when you use the website which helps us know what your interests are and helps us find material that you are most interested in.
We may share information with third parties like described above for shipping and delivery purposes and in some cases we share information with service providers that we work with, for example when sending informational e-mails or user surveys or collecting product reviews etc.
You are at all times able to object to us using your information and we will stop using your data once notified.